Frequently asked questions
Can’t find the answer? Write to us.
How do I book the photo booth?
Click “Check your date”, pick a package and tell us the date and place. No payment at this step: we first confirm the booth is free, then we send you the next steps.
How far ahead should I book?
As early as you can for Saturdays from May to September and for December parties. For other dates a few weeks is often enough: just ask.
What is included in the price?
The booth for the chosen time, prints, props, setup, teardown, technical support, digital photos and transport in Luxembourg City and neighbouring towns. All prices include 17% VAT.
Do you travel outside Luxembourg City?
Yes, anywhere in Luxembourg and abroad. Transport is included in Luxembourg City and neighbouring towns; further away it costs €0.90 per km from Luxembourg City, counted one way.
How much space does the booth need?
About 2 m wide for the booth alone, 4 m wide with a backdrop, 2 to 3 m deep, and a power socket nearby.
Can the photos be personalised?
Yes: a print frame with your logo, colours or names, and a laser-engraved message on the back of the booth.
Do we get the photos digitally?
Yes. Every photo, and with All-In every video, is sent to you after the event.
How does payment work?
No payment when you send a request. After we confirm the date we send you an invoice for a 20% deposit, which reserves it; the balance is invoiced after the event. Communes receive their invoice through Peppol or MyGuichet.lu.
Does someone need to run the booth?
No, it runs by itself and guests understand it in seconds. Technical support stays available remotely, and on site with All-In.
What if we cancel?
The cancellation terms are in our terms and conditions. Terms.
Is your date still free?
Send us the date and place, and we reply with a confirmation. December Thursdays and Fridays go first.